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DELIVERY & RETURNS
DELIVERY

We only ship within the United States, Alaska, and Hawaii. We apologize, but unfortunately we do not ship to international addresses at this time.

All orders are shipped via USPS Priority Mail. Please allow 7-10 days for processing and delivery of your order. Orders are shipped on weekdays during normal business hours: 9am-5pm Central Time. (Excluding Holidays & Weekends) We will notify you as soon as your order has been shipped.

RETURN & EXCHANGES

RETURN POLICY

All Sales are final. Returns (upon approval) are credited towards your next purchase. We do not refund shipping charges. If you receive a defective product, you must notify us within three days of receiving your product to be eligible for a return. If you do not follow this policy we will only accept defective items at our discretion.

EXCHANGES

We only exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at eman@emancandy.com.

*Any item not in its original condition, is damaged for reasons not due to our error are not eligible.

SHIPPING

To return your product, you should mail your product to:

EMANCANDY RETURNS & EXCHANGES
2633 McKinney Ave.
Suite 130 #165
Dallas TX USA 75204

 

*You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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